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Connecting with our Careline team

Connecting with our Careline team

Some will say that parenting is the most important and rewarding job you'll ever have, but it can also be the hardest. At LittleOak, we aim to be a trusted friend and passionate advocate for our mums and dads – we want you to know that we are here, around the clock, whenever you need us. Because at the end of the day we are more than an infant nutrition brand; we are parents ourselves who deeply empathise with and want to help you on your feeding journey as best as we possibly can. Whether you’re up in the middle of the night feeding bub, or out on a walk with your little one, we are just a phone call away. 

We talk so much about our wonderful Careline team, and we thought it was time to put a face to the name. We’d love to introduce you to Amber, our Consumer Care Manager and LittleOak mum. (If you’ve reached out to our team, you’ve probably already met!) Here’s a quick note from Amber, sharing a little bit about herself and how she got started with LittleOak. 

A word from Amber 

“I have prior experience in the health and wellness industry, so it came naturally when my little boy was born to develop a deeper interest in the health and nutrition of infants and toddlers. My feeding journey didn’t go to plan and having a child born in the start of covid lockdown meant I had very little support. The pressure to breastfeed was a lot and my child’s health suffered. I then found LittleOak and my boy started to gain weight and meet his milestones. I was delighted to join the LittleOak team and love that I have the honour of supporting Mums and Dads on their feeding journey.” 

Need to talk to Amber and her team? 

Here’s how to connect with our Careline. No matter the time, no matter the channel – we are always here. 

Live chat 

For those quick queries, flick a message through our live chat feature. From the status of your order to transitioning to LittleOak, we’ve got you covered.  

Email 

Have a question, or just need some advice? Send us a note at hello@thelittleoakcompany.sg - our friendly, qualified team will get back to you as quickly as we can. We love receiving photos and updates on how your little one is doing, so please feel free to send those along. Our team loves it – and, truthfully, it makes our entire day. 

Call us 

Not an email person? That’s fine! We’re here to chat so please feel free to give us a call. We’re here to support however we can, for as long as you need. 

Chat with us on social media 

If you’ve seen our Instagram page, you’ll know we frequently share a lot of great information and resources. We’re always monitoring our DMs, so if that’s what works best for you, feel free to flick us a message there. 

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